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Posted: Thursday, August 10, 2017 12:09 AM


Murray Motors Lock Haven
Hiring Service Manager

Job Overview:

Murray Motors Lock Haven is hiring a Service Manager to take over daily operations behind the service counter.
Maintaining a high level of customer engagement and satisfaction is critical to your success in this role, so previous service experience is preferred. Our service department will answer to you, so we need someone who has excellent management and training skills. If you love working in a dynamic, fast-paced environment, we're excited to discuss this position with you!

Job Description:
* Responsible for the collection and dissemination of vehicle repair estimates and serves as a liaison between customers and auto technicians.
* First line customer service representative.
* The Service Manager solves related problems and meeting pre-determined services and sales objectives.
* Up-sells work that generates revenues, communicates clearly with customers, explains vehicle maintenance services as well as auto repair, develops estimates and quotes, and focuses on customer satisfaction.
* Generates repeat customers and provides resolutions of customer complaints.
* Maintains customer service records in computer system.
* Creates work schedules and maintains proper accounting of Service Technicians' productivity.
* Oversees Employee training and development.
* Ensures a safe working environment.

Job Requirements:

As an Automotive Service Manager, you will be experienced and aware of the latest customer service practices and be a persistent problem solver. We have determined some factors that may enable your success as a Service Manager:

* Prefer at least 3 years of experience as a Service Manager, Assistant Service Manager, Lead Technician, or equivalent.
* Must have previous dealership or service repair shop experience.
* Intermediate computer proficiency is required.
* Valid driver's license

Please drop-off or email your resume at/to:
Murray Motors Lock Haven
910 Bellefonte Ave.
Lock Haven, PA 17745
Or call us at 570-748-6783 for more details.

• Location: Lock Haven, Williamsport

• Post ID: 45393408 williamsport is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017